Backstage at AREC2019 with Scott Dutton, the co-founder & company director of Fighting Fair.

Scott reveals why you should NEVER use this word when the vendors tell you how much they want for their house, or in any negotiation scenario (backed by research from Harvard).

As a thought leader in conflict resolution, Scott provides practical tools in this interview to assist you with having tough client conversations whilst maintaining connection and reaching a collaborative agreement.

Share this with a colleague so you can both succeed together.