Scott Dutton, the Director of Fighting Fair, delivers a mini-Harvard course on how to have difficult conversations in life and business:

  • 05:33 – Why are agents so scared of having difficult conversations?
  • 10:34 – What are the 5 biggest traps that hinder the process?
  • 28:47 – The steps and strategies to have difficult conversations successfully
  • 45:05 – [Roleplay] Difficult conversations with your colleagues – When you don’t get along with someone in your office.
  • 53:44 – [Roleplay] Difficult conversations with your boss – When you want to go from salesperson to Director / Partner in the business


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. The winner will be selected by 8 Jan 2020. Connect with Scott Dutton – Fighting Fair.